Point of View Statements

User

Busy student from wellington juggling full-time study and part-time work. They are interesting in learning, but because they learn all day at uni in their spare time they want to take a break and catch up with friends. 

Needs

A fun and engaging way to learn about New Zealand history that motivates them to take a break out of their busy schedual to visit Te Papa. 

Insight

The user is interested in NZ history and wants to learn more but Te Papa isn't accessible because it closes at 6pm and the way information is displayed at Te Papa isn't engaging for millennials. Currently the Te Papa expereince is exsausting because of the over load of information. 

How might we statements

HMW use Te Papas extensive information and expertise to motivate young students to learn about New Zealand history and culture? 

HMW use the nostelgic exhibitions of Te Papa to reignite an interest in New Zealand history and bring back childhood memories?

HMW seperate young students from the family centered environment to make them feel included?

HMW make learning about New Zealand history fun and a break from uni? 

HMW create dialogue between users to co-create an expereince? 

HMW make it a break rather than a chore? 

HMW create space where people from different areas of knowledge can share?

HMW make Te Papa like a hang out space for fun and entertainment? 

User  

Young tourist new to Wellington. 

Needs 

A way to make connections in Wellington and find people to learn and experience Wellington with. 

Insights 

It is difficult to meet new people at Te Papa because the current expereince is a mostly solo one. 

How might we statements

HMW create an inclusive space that will encourgae tourists enthusiasim to learn about New Zealand history and culture. 

HMW remove the solo museum expereince and create a collaborative and inclusive expereince. 

HMW make a museum visit a way to meet new people. 

HMW use tourists knowledge of their own country? 

HMW make an isolated experience an inclusive one. 

HMW use tourists knowledge to create a multicultural and collaborative expereince? 

HMW make visiting Te Papa like a meet up? 

User 

Young professional who is busy juggling work and a social life. 

Needs 

A way to exchange knowledge and socialise in a mature and sophisticated setting that is still fun and relaxed. 

Insights

Te Papa isn't open in the evenings so it is hard to fit in a visit to Te Papa without getting stuck in the busy Saturdays and Sundays full families.

How might we statements

HMW create an expereince where young professionals can have fun while feeling cultured.

HMW enable young professionals to socialise with their work collegues in a relaxed and inclusive environment.